The Best Internet in the Region
*United comes with a 3 Month Fiber Guarantee – if you’re not satisfied for any reason, cancel within 3 months for a full refund. eBill and AutoPay required for full refund.
Are you a business customer? Discover our tailored business solutions.
Great Prices Without Sacrificing Quality
The latest technology, the best Wi-Fi, plus FREE Wi-Fi management app included with our router.
300 Mbps
Quick
1 Gig
Rapid
2 Gig
Express
8 Gig
Blazing
Are You a Business Customer?
Our clients include local governments, area businesses and enterprise-level companies.
Delivering Middle Tennessee's Best Customer Experience
It’s not going out of our way. It is our way.
- World-class Fiber Internet
- 99.99% Network Reliability
- A Service of Middle Tennessee Electric
- Highest Customer Satisfaction
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Recognized for Our Company Culture
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United Makes Switching Easy
No residential contracts
No data limits
No throttling
No hassle
Don’t believe it?
We’re working together to bring high-speed Internet to every under-connected home or business in Middle Tennessee.
United Leads in Speed and Service
Google Reviews
Based on 2166 reviews
powered by Google
It’s very difficult to get a technician scheduled or a repair or a clear answer as to when one will be scheduled for a repair . I have spoken to four different people and everyone has a different answer . I have been told a tech will call within 30 minutes of arriving , you are scheduled between 8 to 12 , you are high priority a tech will be there definitely today , then most recent you are scheduled for two days from now . If this is how United handles their customers then I suggest going elsewhere for internet service especially if you depend on WiFi for your job .
Fantastic
Response from the owner 14:09 10 Nov 25
Thank you, Gary! We appreciate your support and are glad to know you’re enjoying your experience with United. 🙂
Amazing service and speed. So much cheaper than traditional cable.
Response from the owner 18:36 11 Nov 24
Thank you for taking the time to share your wonderful feedback! We're thrilled to hear you're enjoying the speed and value of our service compared to traditional cable options. At United Communications, we strive to provide high-quality service at competitive rates, and it's great to know we're meeting those goals for you. We appreciate your kind words! 🤩
Response from the owner 14:09 10 Nov 25
Thanks so much, Rena! We’re grateful for your five-star rating and your trust in United. ☺️
Response from the owner 14:09 10 Nov 25
Thank you, Felicia! We appreciate the five stars and are happy to have you as part of the United family. 😊
Response from the owner 00:13 09 May 23
We appreciate YOU and your 5-star review @Alvin. Thank you for being a United customer. 😃
Its a good price point compared to xfinity here. They did the service installation at scheduled time and was very knowledgeable. Also the speed is pretty consistent and doesn't drop the packets much.
affordable
Response from the owner 22:28 06 Nov 25
Thanks for the 5-star review, Kenneth! We’re glad you’re finding our service affordable and appreciate you being part of the United family. 😊
Really great company to work with. Fast. Efficient just like their internet. And the lady in their office is very helpful and answers the phone immediately.
The tech was super friendly and knowledgeable. Communication was good and our internet service speed is great.
The installation teams are quick and efficient. They keep you posted on their work plans. Whenever in the past we had some technical problems, they were very responsive. Easy to work with.
Great service anytime I have an issue which isn’t often it’s resolved in a timely manner. Great people and amazing customer service! I’ve had it for months now and it’s absolutely amazing, and affordable!
Guys, please come to Hermitage! We were lucky enough to be in Brentwood when y’all were installing down there and LOVED YOUR SERVICE! We never had any issues and service was never out. Not even in the nastiest of storms. It was such a relief to know we could rely on your internet! We’ve since moved and gotten stuck with a competitorX of yours and have had continuous issues from day one. The second we can drop them to switch to you guys we definitely will!
I absolutely LOVE United for two reasons: 1. The customer service and technical support teams are incredible! Super friendly AMERICANS that answer the phone and give you the help you need. 2. I rarely need to call because the service never goes down! The service is so incredibly reliable it’s amazing! Thanks so much for having service in my area! Eileen B
We’ve been a customer for five years and have had reliable service and no issues. We received notice last week that they now have fiber available at another address where we have our shop. I called less than a week ago and they’re here now installing the lines. Kim was the agent I spoke with to order new service and she is hands down the best customer service rep that I have ever dealt with.
